Shipping Policy

Shipping policy

Free shipping on orders of $100 and more. Once an order has placed, it cannot be canceled. Once payment is verified and processed, it can take 1-3 business days for your order to ship, excluding weekends and holidays. Once the order is shipped, you will receive an email notification with the tracking number. Packages are shipped the same day if the order is placed before 3 PM Central standard time. All orders place after 3 PM will be shipped the next day. Please note that all estimated shipping times are after the order has sent. Please carefully check your address. We are not responsible for lost, stolen, or unclaimed packages once your package has marked delivered. By completing a purchase with us, you agree to our full shipping and deliveries policy.

Free Shipping (1-2 day processing) – Free (orders over $100)

We utilize UPS as our primary shipping carrier. For smaller or local orders, we utilize USPS. After your payment is authorized and verified, please allow 1-2 business days to process your order and ship it. You will receive shipping confirmation within 1 business days from the day your order was placed.

Standard Shipping (1-2 days processing) - Rates will be determined by USPS or UPS at checkout

You will receive an email confirmation  containing your tracking number when your order is shipped. If you do not receive your tracking information within 72 hours of purchasing, please send an email to info@demelatrece.com.

Please be mindful that orders placed on Friday - Sunday will not be processed until the following Monday.

Orders placed can arrive between 1-7 business days after shipping. Length of time will vary depending on your zip code. 

If your order has been shipped and you are experiencing a delay in receiving your order please contact USPS or UPS for further information. Unfortunately, we cannot guarantee that your packages will arrive on the listed date once the package is in the possession of UPS or USPS. It is the responsibility of UPS or USPS to ensure that your package is delivered at the listed delivery date. If you have questions about shipping and delivery please send an email to info@demelatrece.com.